Testimonials

“Your efficient processing of our goods over the last 12 months has been a real help to us knowing that we have someone on the case who actually cares about our business and does not take us for granted as has happened with other people we have dealt with. We are going to expand massively over the next few years and rest assured you will be handling the imports for us.”
-Civil defence products manufacturer
“The staff are brilliant and helpful and I appreciate their customer service. I do not use Future Forwarding as a comparison site, I use them no matter the cost as the service is so good.”
-Law enforcement protective products manufacturer
“A supplier told me to try their freight carrier and the job was a disaster…the cheapest isn’t always the best and he really appreciates what we [sic] do for him and enjoys dealing with Future Forwarding.”
-Tooling manufacturer
“Very prompt and helpful. Any questions can be asked and comprehensive answers are given every time.”
-Pharmaceutical equipment manufacturer
“Although (the other forwarder) has improved since they began, they still do not compare to the flawless, prompt, ease of use, accurate service of Future Forwarding. With them, I still have to contact at least 2 people before I am sure if the freight will even pick up the same day. If I need to ship an Ocean shipment same day, Future Forwarding always books it and gets me the booking number and gets it picked up the same day. I can’t say the same for the other forwarder.”
-Logistics manager, Rail equipment manufacturer
“I like the pleasant way in which my calls are answered and the knowledge of what is required for the countries I am exporting to.”
-Multi-container packaging specialists

Testimonials-Wordle

“The staff are friendly and extremely helpful. I get quick responses to my enquiries and Future Forwarding are always honest with me, if a job can’t be done they tell me even if it means they lose out. Very knowledgeable in international trade and transport.”
-Specialty wires manufacturer and processor
“Always helpful and friendly, Future Forwarding return my airfreight quotes very quickly which is important to me.”
-Tool and die manufacturer
“Very professional and the drivers are always friendly, patient and willing to help.”
-Filter manufacturer
“Service is excellent, friendly staff who always make every effort to arrange collections at my convenience and get back to me quickly when I ask for information or prices.”
-Precision castings manufacturer
“The continuity of staff enables me to build a personal relationship, I get the impression I am being looked after and that Future Forwarding really cares about my business.”
“Service is excellent, friendly staff who always make every effort to arrange collections at my convenience and get back to me quickly when I ask for information or prices.””
“One person deals with our account and this really allows me to get to know them which provides a better understanding of our business.”
“The staff are friendly and extremely helpful. I get quick responses to my enquiries and Future Forwarding are always honest.”
“Very impressed with the service which is always fast and runs smoothly.”
“We…value our relationship with Future, you are seen internally as a partner…and not a supplier. It’s how it should be.”
-Global mailing and shipping services provider
“I would just like to pass on my thanks to Cindy and her team for the expediting of a number of urgent shipments in the last few months between [our company] in Chesterfield, UK and [our consignee] in Baltimore.”
-Marine diesel engine parts manufacturer
“I have spent the past 2 weeks alone in the office during [the absence of our Managing Director] on holiday. I received several enquiries from potential international customers, which required quotations for shipments. As I had not dealt with these before it was a learning curve for me and I received the help of Rachael S. in your Yorkshire office, whose efficiency and knowledge were invaluable. Rachael was kind and courteous on the phone and also handled the enquiries with a fast turnaround time also enabling us to provide an efficient service. Therefore, this is a note to thank her and your company for this during this period.”
-Corrosion and rust inhibitor coatings manufacturer